Privacy Policy
Royalx Group of Company Pvt. Ltd. respects the privacy of visitors, customers, students, clients and users of its website and services. This Privacy Policy explains what information may be collected, how it may be used and how it may be protected.
Information We May Collect
Depending on how you interact with Royalx Group, we may collect:
- Full name
- Company / organization name
- Email address
- Phone number
- WhatsApp number
- Address or location information provided by you
- Service requirements
- Project details
- Training or course-related information
- Messages and enquiries
- Payment-related information necessary to process or confirm a transaction
- Information submitted through website forms
We only request information that is reasonably necessary for the relevant service, communication or business purpose.
How We Use Information
Information may be used to:
- Respond to enquiries
- Provide requested services
- Communicate with customers
- Prepare project requirements
- Provide IT classes or training
- Process service requests
- Confirm payments
- Provide customer support
- Improve our website and services
- Maintain business records
- Meet applicable legal or regulatory requirements
WhatsApp Communication
If you contact Royalx Group through WhatsApp, information shared through that communication channel may be used to respond to your enquiry, provide support, discuss services and process your request.
Payment Information
Royalx Group may use payment information only for legitimate business purposes such as payment processing, confirmation, reconciliation and record keeping. Royalx Group does not intentionally request unnecessary sensitive financial information through ordinary website forms.
Information Sharing
Royalx Group does not sell personal information to third parties. Information may be shared with relevant service providers or technical partners when reasonably necessary to provide a requested service, operate website functionality, process payments, maintain infrastructure or comply with legal requirements.
Data Security
Reasonable technical and organizational measures may be used to protect information from unauthorized access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.
Cookies
The website may use cookies or similar technologies for essential functionality, preferences, analytics or website performance. Where required, applicable consent mechanisms may be provided.
Third-Party Services
The website may contain or use third-party services such as payment services, analytics, social media platforms, communication tools, hosting infrastructure or other external services. Those services may have their own privacy policies and terms.
Children's Privacy
Our services are not intentionally designed to collect unnecessary personal information from children. For IT classes or training involving minors, appropriate information and consent requirements should be handled by the relevant parent, guardian or authorized person where applicable.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, customer support, project records, accounting or applicable legal obligations.
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion where legally applicable.
To make a privacy-related request, contact: support@royalxgroup.com
Privacy Policy Changes
Royalx Group may update this Privacy Policy from time to time. Updated versions may be published on this page with a revised effective date.
Contact for Privacy Inquiries
Royalx Group of Company Pvt. Ltd.
Dhambojhi Chowk, Ward No. 01, Nepalgunj, Banke, Nepal
Email: support@royalxgroup.com